Development Team

The foundation for continuous improvement has been the establishment of 'performance centres' within offices and manufacturing areas. These incorporate an interactive and innovative combination of tools and techniques that enable the first-line manager to outperform expectations. The demand for this approach has been overwhelming, so much so that Bubble Quest Ltd was formed to develop this technique into a universally applicable software package. Any business requiring rapid and sustainable improvements in performance will benefit from applying this concept.

In 2004 PerfectArc were commissioned as our partner to collate the collection of outputs, change practices and management principles and turn them into a software model.

Genus Systems took on the mantle and the hard slog of code writing to build the robust product we know as FirstLine™. Beta tests have shown that not only has an innovative piece of software been written, but it has exceeded all expectation in delivering infrastructure making the change process transparent and sustainable.

Bubble Quest has worked with the Institute for Innovation and Enterprise at the University of Wolverhampton to develop FirstLine™ and move it forward from a concept to a deliverable product. The University provided guidance with the business plan and marketing strategy along with mentoring support.
Richard Houlgate from Wolverhampton University says: "We are all exceptionally excited with the FirstLine™ concept and have thoroughly enjoyed working with Greg and Glen on such an enterprising business toll and will remain in close contact".

Bubble Quest engaged the services of Network-PR to ensure that a consistent and professional message was portrayed. Network-PR led the brand development of Bubble Quest with its products and services including FirstTeam lean consultancy, FirstLine™ performance software and FirstExec Interim Management.
The corporate logos, colours, literature, format and other standards are now established and provide a consistent brand and style. Bubble Quest's innovation and unique approach to sustainable change in an organisation has featured in many leading trade and press publications.